ibis London Sutton Point

We love sutton close to train & buses to travel all around London to see our family. The staff were amazing, we was staying at ibis hotel because our mother had been taken seriously ill and passed away unexpectedly, all our family were visiting so we stayed at the ibis for some privacy. Danielle, Alisha & Eli were totally outstanding, so king thoughtfull booked us taxis at a second notice to take us to St Hillier Hospital, gave us Ironing board ect so we could iron new items purchased for funeral that we weren't expecting. There kindness was outstanding. I never been in any Hotel before in my life were the staff were genuinely concerned how myself and my husband were feeling, morning and night as we we going through reception, so very kind. Thank you.

I loved the aesthetics and the sweet ease of accessing the hotel by public transport. The room was large, had glass windows that were fitted from top to bottom - loved it - and was generally comfortable. The staff were also welcoming, courteous and professional. Finally, the luggage room facility, where they help guests keep their luggage for 24 hours at no extra cost was a lifesaver for me 👌

Staff were very helpful and rooms were cleaned well which is very important. Good location for bars, restaurants and other shopping, we took advantage of the bars and restaurants and all were good value.

The size of the twin room was good. It did not feel cramped sharing with my friend. I loved the shower the most, it was so lovely and refreshing. I also requested extra towels and were given them. The kettle and tea selection in the room was perfect. That was a nice touch. The usb sockets also were highly appreciated as I forgot my AC plug!

Location is really good - near the train station and near the shopping district