ibis London Sutton Point
客人怎么说
We love sutton close to train & buses to travel all around London to see our family. The staff were amazing, we was staying at ibis hotel because our mother had been taken seriously ill and passed away unexpectedly, all our family were visiting so we stayed at the ibis for some privacy. Danielle, Alisha & Eli were totally outstanding, so king thoughtfull booked us taxis at a second notice to take us to St Hillier Hospital, gave us Ironing board ect so we could iron new items purchased for funeral that we weren't expecting. There kindness was outstanding. I never been in any Hotel before in my life were the staff were genuinely concerned how myself and my husband were feeling, morning and night as we we going through reception, so very kind. Thank you.
Julie
2024年2月
I stayed here for my civil wedding night and I was very surprised and grateful for the staff. They were so so lovely and I can’t wait to stay here again for my hindu wedding night. I walked into the room and the staff had a card, champagne and macaroons for me. It was such a special touch. They made my experience at the hotel so much better!! Thank you.
Son
2024年8月
Clean, basic room - had everything you need if you want a basic room only hotel. Very reasonable price. Cheap parking at back of hotel with charge points. Staff at desk were lovely, nice quick check in / check out. Had screen with ability to book uber from reception
Joe
2024年11月
Staff were very helpful and rooms were cleaned well which is very important. Good location for bars, restaurants and other shopping, we took advantage of the bars and restaurants and all were good value.
Ray
2024年8月
I loved our room, 514. The view was amazing and I loved being tucked away in the corner. Being so close to the station and the High Street was just brilliant.
Salt
2023年7月
The check in and check out was extremely easy and straightforward. The room was spacious and clean. Everything was explained to us when we checked in. My sister asked for an iron and within 10 minutes was brought to the room. No one has ever rushed us to check out as some other hotels do. Also the beds for both me and my sister were absolutely amazing so comfortable, we had an amazing sleep I felt like home.
Oana
2024年8月
The size of the twin room was good. It did not feel cramped sharing with my friend. I loved the shower the most, it was so lovely and refreshing. I also requested extra towels and were given them. The kettle and tea selection in the room was perfect. That was a nice touch. The usb sockets also were highly appreciated as I forgot my AC plug!
Rachael
2024年11月
I am so impressed with this hotel. Not only are the staff very helpful and kind the hotel is clean! The room is modern and spacious. The bed is very comfortable and the breakfast is hearty! I will recommend this hotel to anyone staying in London. It’s also very quiet. They even have a kiosk that you can book tickets through. Our Uber app wasn’t working so we were able to use the kiosk.
Donvaria
2024年7月
Got a great room with lots of space and light - clean, comfortable, and decent location near the station and walk through the main high street.
Claude
2023年8月
The room was beautiful, clean, modern with facilities like hairdryer and extra pillows when needed, the view was lovely and we really appreciated what the receptionist team did in catering to our needs and allocations, it was cleaned with friendly staff every day and the walk in shower was spacious and perfect, and an added extra of aircon. We couldn't have asked for a better hotel and service.
Alison
2023年9月
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